Terms of service

Last updated: April 25, 2026

Welcome to ferzmo (ferzmo.com). By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

This website is operated by ferzmo (ferzmo.com). Throughout the site, the terms “we”, “us” and “our” refer to our store.

By visiting our site and/or purchasing from us, you agree to be bound by these Terms.

2. Orders & Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are fulfilled through our global supplier network.
Processing times may occasionally vary due to demand or stock availability.

3. Shipping & Delivery

Estimated delivery time is 7–15 business days, depending on destination.
Delivery times are estimates only and may vary due to customs, courier, or logistics delays.
Once an order has been shipped, changes cannot be made.

4. Pricing & Product Availability

Prices may change at any time without notice.
Product availability depends on supplier stock levels.
We reserve the right to modify or discontinue products at any time.

5. Refunds & Returns

We offer refunds or replacements under the following conditions:

Product arrives damaged or defective
Wrong item received
Order not delivered within expected timeframe

Customers must contact us within 7 days of delivery with proof (photo/video if required).

Possible resolutions:

Replacement
Partial refund
Full refund

6. Shipping Responsibility

Customers are responsible for providing accurate shipping information.
We are not responsible for delays or losses caused by incorrect address details.
Customs duties or import taxes (if applicable) are the responsibility of the customer.